FAQs - Performance Auto Express
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FAQs

I need to replace a burned out fuse, what should I do?

Always replace burned-out fuses with ones of the same amperage (printed on the fuse) and note that if a fuse continues to “blow,” you should have the circuit checked professionally by one of our technicians for defects.

Should I consider using synthetic motor oil in my vehicle?

Synthetic motor oils can be a good choice for high output, turbocharged or supercharged engines. Or for vehicles that are used for towing (especially during hot weather), and vehicles that operate in extremely cold or hot climates. Although more expensive than mineral-based oils, synthetic motor oils can improve fuel economy and provide longer intervals between changes.

Does my car battery have a good electrical connection?

Battery cables and terminals should be cleaned and inspected periodically to make sure they provide a good electrical connection.

What should I do if my car starts to overheat?

This is a very serious problem – if your car overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull off the road and shut the engine off! Do not attempt to check the fluid level in the radiator; the hot fluid can cause severe burns. The best thing to do is have your car towed to the nearest, trusted auto repair facility.

Why is my check engine or service engine soon light on?

There are many sensors and computerized components that manage your vehicle’s engine performance and emissions. When one of these fails, the “check engine” light is illuminated. Although your car may seem to run fine, it is important to have the issue addressed to prevent long-term problems.

Is it really necessary to replace my timing belt recommended?

YES. The failure of a timing belt in many cars can result in major engine damage. The cost of repairing an engine with a broken timing belt is much greater than the cost of a timing belt replacement.

How can I get a car rental?

Call us and we will be happy to make all arrangements for your car rental needs.  You can also click on the V.I.P service link to find out more information about car rentals and towing.

If I change my brakes how long is the warranty?

The warranty is always 2 years or 24000 km whether it was brakes or anything else which ever comes first.  It is the best warranty in the GTA so come on in and experience the comfort and reliability of our parts and workmanship.

Where are you located?

We are located at 471 Garyray Drive, Toronto, Ontario

How can you tell if my fluids are contaminated?

We have been in the trade for many years and are very experienced at performing a chemical test on all fluids during a maintenance inspection.

What are your business hours?

Retail Customers

What is a direct repair shop?

Some repair facilities are not qualified, licensed, or do not have the knowledge and experience to perform some repairs, therefore they rely on other shops. PAE CARS Inc is a fully licensed repair shop with employed master mechanics that are able to perform all repairs on site, without depending on others. Therefore, PAE CARS Inc is a direct repair shop.

Will the parts be ordered before I drop off my car for repair?

We have most of our automotive parts in stock. However, if the item has to be ordered in, we will proceed with the order once the car has been dropped off. Special order items cannot be returned; therefore we have to ensure that the customer is willing to proceed with the repairs.

Can I get additional work done on my vehicle while it is in for repair?

Absolutely, PAE CARS Inc. is a full service auto repair centre. We are here to serve you and your vehicle.

How long will it take to fix my car and when can I pick it up?

Every problem and repair takes a different amount of time to diagnose and fix.  Our mechanics will give you an estimate of the time that it will take to repair your vehicle. You can also call us and we will update you on the progress of your vehicle. We will call you when your car is ready to be picked up.

What forms of payment do you accept?

We accept cash, certified checks, debit, Visa and Master Card, and all other credit card types. Payment in full is required at the time your car is delivered to you.